CMSA AZ Annual Educational Conference

Friday, October 2, 2026 | 7:00 AM – 5:00 PM
DoubleTree Resort Scottsdale
5401 N. Scottsdale Road, Scottsdale, AZ 85250

Join CMSA Arizona for a full day of education, networking, and professional development designed specifically for case management professionals. This year's conference features expert speakers addressing leadership, emerging technology, healthcare policy, ethics, and critical issues impacting the populations we serve.

Registration

CMSA Members: $160
Non-Members: $185

Registration Includes

• Full-day educational programming
• Breakfast and lunch
• Networking opportunities with case management professionals
• Pending 6.0 CCMC CEUs

Register today and join case management professionals from across Arizona for a day of learning, collaboration, and professional growth.

Keynote Speaker

Frank Kitchen

LIVE F.R.E.S.H.™: A Practical Framework to Sharpen Thinking, Enhance Case Management, and Drive Meaningful Care Results

In this engaging and interactive keynote, Frank Kitchen shares his proven LIVE F.R.E.S.H.™ Framework to help professionals overcome challenges, improve focus and accountability, strengthen decision-making, and achieve meaningful results in patient care and care coordination.

Featured Educational Sessions

Dominique Roe-Sepowitz

Sex Trafficking—Exploring the Problem and Arizona Resources

Gain a deeper understanding of sex trafficking, including the federal definition, common vulnerabilities and risk factors, and how trafficking may impact the clients you serve. Participants will learn how to identify warning signs, respond appropriately to disclosures, and connect individuals with Arizona-based resources and support services. The session will also explore ethical considerations, including client autonomy, trauma-responsive practice, and responsible engagement with survivors.

Jayme Ambrose & Co-Speaker Alex Waddell

AI and the Human Touch: Creating More Effective Community Case Management

Artificial intelligence is rapidly transforming healthcare operations and care delivery. In this session, Jayme Ambrose and healthcare technology leader Alex Waddell will explore practical applications of AI in community case management, including workflow optimization, administrative efficiency, predictive analytics, personalized outreach, and care coordination. Attendees will gain insight into how organizations can leverage emerging technology to reduce administrative burden while maintaining the human connection that remains essential to quality care.

Amy Willoughby Bryant

The Intersection of Autism, Law Enforcement and Conservatorship

Case managers often serve as critical advocates for clients with diminished capacity. Through real-world examples, this session explores the responsibilities of legal decision-makers, strategies for preparing clients for interactions with law enforcement, and best practices for collaborating with officers to promote safe, high-quality, person-centered care.

Elizabeth Russo

Working with Adults with Diminished Capacity and Their Legal Decision-Makers

Understanding the legal tools available to support adults with diminished capacity is essential for effective case management. This session examines supported decision-making agreements, powers of attorney, advance directives, guardianships, and other legal decision-making frameworks. Attendees will gain a clearer understanding of fiduciary responsibilities, patient rights, and the role these tools play in supporting quality care and informed advocacy.

Jakenna Lebsock

Assistant Deputy Director, AHCCCS

Session details coming soon.